Pattern Help
We're here to help!
Whether you're learning a new technique or just need a second set of eyes, we want you to feel supported throughout your knitting and crochet journey.
Before reaching out, be sure to check out the Loop Lab, our growing library of short technique videos designed to help you build confidence and troubleshoot common knitting and crochet questions. You may find the answer you're looking for in just a few minutes! Or check out our FAQ page.
Still stuck? We'd love to help.
Email us at [email protected] and include:
- The month and/or name of the pattern
- A quick description of your question
- A photo of your project, if it helps explain the issue
We'll get back to you as soon as we can. During launches and special events, responses may take a little longer, but we'll always do our best to help you get back to knitting and crocheting.